Q: How long does it take to receive a confirmation email, can I request a new one?
A: You should receive a confirmation email within 5 minutes of account creation. If you haven't received a confirmation email, please check your email's "spam" folder first. If you can't find it there, you can contact Customer Service at firstname.lastname@example.org.
Q: I have forgotten my password. How can I request that my password be reset?
A: If for some reason you have forgotten your password, please contact Customer Service at email@example.com and they can reset the password for you.
Q: Why do you ask for my phone number upon account creation?
A: If there is an issue with your order, we use your phone number to quickly contact you.
Q: I don't see an option to remove my account, how should I proceed?
A: If for whatever reason you need your account removed, please contact Customer Support at firstname.lastname@example.org and we will assist you.